Terms of Service
Last Updated: January 1, 2024
1. Acceptance of Terms
Welcome to PATIOCOVE. By accessing or using our website (patiocove.shop) and purchasing our products, you agree to be bound by these Terms of Service (“Terms”). If you do not agree with any part of these Terms, please do not use our website or services. PATIOCOVE reserves the right to update or modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use after any modification constitutes acceptance of the revised Terms.
2. Definitions
“PATIOCOVE,” “we,” “us,” or “our” refers to PATIOCOVE, located at 701 5th Ave, Suite 500, Seattle, WA 98104. “You,” “your,” or “customer” refers to the individual accessing the website or purchasing our goods. “Website” means patiocove.shop. “Products” means all items offered for sale by PATIOCOVE.
3. Eligibility and Account Registration
To use our website and make purchases, you must be at least 18 years old or have the consent of a parent or guardian. You agree to provide accurate, current, and complete information during registration and checkout. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately at [email protected] of any unauthorized use.
4. Product Availability and Pricing
All product descriptions, images, and pricing are subject to change without notice. We strive for accuracy but cannot guarantee that all information is error‑free. In the event of a pricing mistake, we reserve the right to cancel any orders placed at the incorrect price. We may limit quantities of certain products and reserve the right to discontinue any item at any time.
5. Orders and Payment
When you place an order, you agree to pay the total amount displayed at checkout, including applicable taxes and shipping fees. We accept major credit cards and other payment methods indicated on our website. Orders are subject to acceptance and availability. We may require additional verification or information before processing an order. You will receive an order confirmation email; this does not constitute acceptance. We may refuse or cancel any order for any reason, including suspected fraud or violation of these Terms.
6. Shipping and Delivery
We ship to addresses within the United States and select international destinations. Shipping times are estimates and not guaranteed. Risk of loss passes to you upon delivery to the carrier. We are not responsible for delays caused by carriers, customs, or unforeseen events. You must inspect your order upon receipt and report any damage or discrepancies within 48 hours to [email protected].
7. Returns and Refunds
We want you to love your PATIOCOVE purchase. If you are not completely satisfied, you may return unused, unopened items in original packaging within 30 days of delivery for a refund or exchange. Return shipping costs are your responsibility unless the item is defective or we made an error. Refunds are processed to the original payment method within 5–10 business days after we receive and inspect the return. Custom or personalized items are final sale.
8. Intellectual Property
All content on our website, including text, images, logos, graphics, videos, and product designs, is the property of PATIOCOVE or its licensors and is protected by U.S. and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent. The “PATIOCOVE” name and logo are trademarks owned by us.
9. User Conduct
You agree not to use our website for any unlawful purpose or in a way that could damage, disable, or impair our services. Prohibited activities include, but are not limited to: hacking, spamming, uploading viruses, scraping content, or interfering with other users’ enjoyment. We reserve the right to terminate your access for violating these rules.
10. Disclaimers and Limitation of Liability
Our products and website are provided “as is” without warranties of any kind, express or implied, including merchantability or fitness for a particular purpose. To the fullest extent permitted by law, PATIOCOVE shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our products or website, even if we have been advised of the possibility of such damages. Our total liability for any claim shall not exceed the purchase price of the product that gave rise to the claim.
11. Indemnification
You agree to indemnify and hold harmless PATIOCOVE, its owners, employees, and affiliates from any claims, damages, losses, or expenses (including legal fees) arising from your breach of these Terms, your misuse of our website, or your violation of any law or third‑party rights.
12. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Washington, without regard to its conflict of laws provisions. Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in King County, Washington. You consent to personal jurisdiction in those courts. For any dispute under $10,000, you agree to attempt informal resolution by contacting us at [email protected] before initiating legal action.
13. Privacy Policy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to our data practices as described in that policy.
14. Termination
We reserve the right to suspend or terminate your account and access to our website at our sole discretion, without prior notice, for any violation of these Terms or for conduct we deem harmful to other users or our business. Upon termination, your right to use the website immediately ceases.
15. Entire Agreement
These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and PATIOCOVE regarding your use of the website and purchase of products. They supersede any prior agreements or communications, whether written or oral.
16. Contact Information
If you have any questions, concerns, or requests regarding these Terms, please contact us:
Email: [email protected]
Address: PATIOCOVE
701 5th Ave, Suite 500
Seattle, WA 98104
USA
17. Severability and Waiver
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of that right or provision.
By using patiocove.shop, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.